My experience with the Vietnam Airlines New York Office in USA » was excellent. The staff was kind and well-versed on flying regulations. Before they booked my trip, they made sure I understood everything. When I went to the Pacific Coastal Airlines Tofino Office with my companions, I was reminded of the excellent treatment I received. The employees were equally helpful. The New York office was well-kept and featured comfortable chairs. Anyone who needs assistance with Vietnam Airlines flights should come to this office, in my opinion.