Today we write to you with an important message about professionalism and our online presence not only as a company, but as individuals as well. Recently, a colleagues was the subject of some negative publicity in the form of Facebook posts and Yelp reviews.

We thought we could provide some guidance for you as to how to deal with such a situation, should you find yourself in it. The best way to deal with these incidents are to try and never find yourself in them to begin with, meaning to provide excellent customer service and interact cautiously with each and every person you come across, as you may never know who may be that power Yelper with hundreds of reviews posted.

For more details please visit our website - https://www.focusoutlook.com/online-presence/ »