My interaction with the EL AL Airlines Philippines Office » was positive. The employees there were really kind and accommodating when I needed assistance arranging a flight. They made sure I understood every step and gave me a thorough explanation of everything. The woman who assisted me was courteous and competent. In no way did I feel hurried. My ticket arrived promptly and without incident. I had one of the nicest experiences ever visiting an airline headquarters. I appreciate the excellent service, EL AL.