When my family and I went to the Southwest Airlines Singapore Office » , we were really impressed. The staff was competent and knew just how to assist us. In addition to providing us with all the information regarding our flights, they also offered us some helpful travel advice. The office has a relaxed and friendly vibe. We felt that the staff genuinely cared for us, and the process was stress-free. Seeing such excellent service is wonderful. We will return anytime we require help.