My family and I went to the Vietnam Airlines London Office » to verify our flight and review the baggage regulations. The staff was very helpful and courteous. They immediately offered to help and gave us a warm welcome. We truly appreciated how everything was explained in an easy-to-understand manner. There were comfortable waiting areas and the office was spotless. We received all the information we required and didn't feel hurried. We had a stress-free and easy visit. Vietnam Airlines' London office has performed admirably, and I would be happy to suggest it to others.