Family Tree Maker is not syncing with Ancestry If your Family Tree Maker tree is not updating correctly with Ancestry, the issue may be related to synchronization settings, connection problems, or information that FamilySync does not support. Family Tree Maker and Ancestry can synchronize core genealogy information such as names, relationships, facts, sources, citations, repositories, and many types of media, but some data remains unique to either platform. This classified provides helpful information for users experiencing Family Tree Maker not syncing with Ancestry » and looking for guidance on understanding FamilySync limitations, checking synchronization status, and protecting important genealogy data with regular backups. Whether you are experiencing missing information or an incomplete sync, identifying the type of data affected can help determine the appropriate solution.