Hi! Honestly, it's the first time I've ever been to the British Airways Bangkok Office » and I was genuinly impressed. I needed help booking a flight and asking questions about baggage allowances, and the people went above and beyond. No rush answers or canned responses — just real help from real people. They even helped me figure out how to download my updated itinerary onto my phone. That kind of service is a huge difference when you are traveling overseas. I departed feeling secure and nurtured. This agency is a jewel in the city for tourists who require British Airways support. Friendly, helpful, and very professional. What else could you ask for?