Think of your customers as your friends. To keep friends, you need to remember things about them, like their birthdays or what they like to talk about. Customer Relationship Management » , or CRM, is like having a special notebook for all your business friends – your customers. We at Meon offer the Best CRM Software for Small Business so you can keep track of all the times you talk to them. It lets you see who buys the most and what they like. You can then offer them special deals or new things they might love. Happy customers tend to buy more and also tell their friends about you.