I visited the Southwest Airlines Dallas Office » to check on baggage policies, and I was delighted by the friendly and efficient service. The staff took the time to explain everything clearly and even suggested ways to save on extra baggage fees. Their professionalism and willingness to help made a great impression on me. The office was easy to locate, well-kept, and had a comfortable waiting area. I truly appreciate the effort they put into making customers feel valued. This experience has made me an even bigger fan of Southwest Airlines!